For certain conditions requiring regular medication you will be able to obtain repeat prescriptions by telephoning the surgery on 0191 4693371 between 9.00 am and 3.00 pm, Monday to Friday. You may also hand in the slip you receive with your previous prescription, marking the items you need. Repeat prescriptions can also be requested by post if you enclose a stamped address envelope for their return. You can also order you prescription on-line.
You may also nominate a local pharmacist to collect your prescription and prepare and in some cases deliver your medication. Please arrange this with your local chemist.
Registering to use the on-line prescription service (16yrs or over)
In order to do this you must contact the surgery and inform the receptionist you wish to register for this service. The receptionist will print a registration letter (PIN document) for you to collect from the surgery. The PIN document provides unique details that patients will need to register to use this facility. The letter will also provide you with instructions on how to complete the registration process.You must collect this letter in person as this contains your personal information and should not be shared with any other person. A form of ID may be required on collection to confirm your identity, for example a driving licence/passport.
If you misplace your registration letter or forget your password please contact the surgery and we will provide you with new login details.
To register or order your prescription please click on the blue box on the right hand side of this screen.
After placing your order please allow 48hrs before collection. Please remember to take weekends and Bank Holidays into account.
Electronic Prescription Service (EPS)
If you get regular prescriptions, the Electronic Prescription Service (EPS) may be able to save you time by avoiding unnecessary trips to the surgery. EPS makes it possible for your prescriptions to be sent electronically to the pharmacy of your choice. Choosing a pharmacy to process your EPS prescription is called nomination. This means you’ll no longer have to collect a paper repeat prescription from the practice – instead, you can go straight to the nominated pharmacy to pick up your medication.
Because your pharmacist has already received your electronic prescription, they may be able to prepare your items in advance, so you just have to pick it up with no extra wait. However, this depends on the capacity of pharmacists on the day, and may not be possible all the time. If you wish to nominate a pharmacy please inform the receptionist who will add their details to your medication screen.
ARE YOU GETTING THE MESSAGE?
The tear off slip on the right hand side of your prescription is used to remind you if your medication review is due. You will be advised if you need to see a Doctor or Nurse and what sort of review you require. If you do not make the appropriate apointment when asked you may find your prescription is issued for a smaller quantity of medication or may not be authorised at all.
If your prescription is sent electronically to the chemist, the right hand side should be attached to your medication when you collect it from the Chemist.
Medicine Sick Day Rules
Taking your prescribed medication regularly is important and you will be monitored to ensure it remains effective and safe. However, some medications increase the risk of developing kidney problems if you become unwell or dehydrated and you continue to take them.
When you are unwell with any of the following:
- Vomiting or diarrhoea (unless only minor)
- Fevers, sweats and shaking
Then STOP taking the medicines listed below
Restart when you are well (after 24-48 hours of eating and drinking normally)
If you are in any doubt, contact your pharmacist, GP or nurse.
Medicines to stop on sick days –
- ACE inhibitors: medicine names ending in “pril” eg, lisinopril, perindopril, ramipril
- ARBs: medicine names ending in “sartan” eg, losartan, candesartan, valsartan
- NSAIDs – anti-inflammatory pain killers eg, ibuprofen, diclofenac, naproxen
- Diuretics – sometimes called “water pills” eg, furosemide, spironolactone, indapamide, bendroflumethiazide
- Metformin – a medicine for diabetes