Mission Statement

Longrigg Medical Centre is committed to providing you and your family with the highest possible quality care.  We have a dedicated and professional team who are here to listen and provide patient centred care to you.

  • You will be treated in a friendly and courteous manner by all our staff. We expect you to treat us in the same way.
  • We will not discriminate on the grounds of race, gender, age, religion, social class, sexual orientation, disability or medical condition.
  • You can expect confidentiality to be maintained at all times (including that for the under 16s).
  • The doctors and nurses aim to see patients within 30 minutes of their scheduled appointment.  If there are exceptional delays you will be informed of the reasons.
  • You can expect to be offered a mixture of appointments that can be booked on the day and those that can be pre-booked.  Some urgent cases can be dealt with by phone and it is our policy to do this if it is of benefit to the patient and the practice.
  • We want to help you to keep yourself healthy and offer free health promotion services.
  • We are committed to ensuring continuing training for all the doctors and the staff to improve our services to you.
  • We are committed to training of medical students and fully qualified doctors training to be GPs.
  • We are aware of the environmental impact of the practice, its population and staff. We are striving to reduce this.

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