How can I register at a GP Practice?
If you are over the age of 13 you can register with a GP by yourself. You can find a list of GPs in your area via the NHS website
You will need to complete a registration form available from the reception desk.
How Do I Make An Appointment?
The receptionist will ask a few questions to determine the urgency and the most appropriate GP for your needs.
If it is for something personal, then do not worry, you do not need to inform us.
You can also ask to see a female or male GP, any at your preference.
If You Do Not Attend The Appointment:
We have a process in place to contact you if you do not attend your appointment.
If you have a F2F GP appointment and want to change to a telephone call, please inform reception. If the appointment reasoning is suitable over the phone, then we will change that for you.
Requesting Second Opinion:
If you are not happy with the advice you have been provided with or have any concerns, then please let us know.
We will be able to listen to your concerns, give feedback and provide you with a new appointment with a different GP.
We may not be able to do this straight away and there may be a wait however, we can ensure to do this for you.
Can I Make An Appointment Without Speaking On The Phone?
You can arrange an appointment via our E-Consultation Service which is found on the practice website.
Alternatively, if you give consent to an adult/carer or friend, and we are aware of the consent, then they will be able to ring on your behalf.
Can I See A GP On My Own?
Yes, if you would prefer, you can attend alone.
The GP may suggest speaking to relatives/friends if they think it is appropriate.
LITTLE ORANGE BOOK
If your child has become unwell (other than concerns regarding new persistent cough or fever suggestive of Covid 19) please look at the “Little orange book” for advice. This provides expert help for parents and carers on how to manage common problems in babies and small children – ask your GP for a copy, or view it online. If you would like additional urgent advice then please contact the surgery and we will arrange for a doctor to speak to you and if necessary to see your child, today – this could save you an unnecessary trip to A+E or a Walk-in Centre.
The “Little Orange Book” is available from the surgery or you can download a copy (You will require pdf reader to read this document)
Using the Healthier Together website and app to support families
Healthier Together is a locally-developed resource, providing consistent, accurate advice for parents, carers, and young people, along with clinical resources for health professionals, all in one place on a regional website and companion mobile app. It uses a simple ‘traffic light’ system based on the symptoms of common childhood illnesses and other conditions, and advises where and how to seek help if required. The initiative is part of a national programme, with each region developing specific websites localising content to meet the needs of their population.
Healthier Together can enable people to make informed decisions about accessing appropriate local healthcare services for their baby or child. In reducing anxiety among parents of young children, the website and app can avoid unnecessary A&E and GP presentations, and likewise, ensure those who most need to be seen urgently are signposted to seek the correct help.
Frontline clinicians and other services supporting children, young people and families are being encouraged to make use of Healthier Together’s ‘SMS Share’ functionality, enabling links to individual web pages to be sent directly to a mobile phone. The website also contains a cost of living resources section to signpost vulnerable families to local sources of support in each area.
NHS organisations across the region are being asked to promote the Healthier Together app to patients and the public as the go-to resource when their child is unwell this winter.
Please click the link for further information.
